WILCOMM is a Sydney based company operating since 1992 and specialising in the supply and installation of Intercoms, Ticket Booth Intercoms, Alarm Systems, CCTV, CBus Electric and Magnetic Locking, Keyless entry, Networked Access Control, Public Address Systems, Phone Systems, Data and Network Cabling and Access Control Systems.
How We Work
We ensure our clients are fully informed of their options and are able to choose the right system to suit their particular needs, based on product features and performance, budgetary requirements and future growth. Once a project has commenced, our highly trained and skilled staff work closely with our clients to ensure that they are kept abreast of progress at every stage of the project.
WILCOMM warrants the quality of its workmanship and stands ready to provide full customer and technical support, as well as providing conditional warranty on the products installed by the company with the support of the manufacturers. Our relationship with the major communications manufacturers means that we know what is happening in the industry and can confidently recommend the best and most cost-effective solution to each client’s needs
WILCOMM is fully licensed and insured to carry out all facets of communications and installation projects. Our staff are trade-qualified Master Cabler License holders, as well as Licensed Security Installers and Licensed Electricians.
Certified Installers
WILCOMM technicians are Aiphone certified installers and accredited C-Bus installers.
Licences
Electrical Contractor License 177450C | ACRS Master Cabler A000181 | Master Security Licence 410712174
Warranties
On completion of a project, WILCOMM guarantees that the entire installation has been carried out to exacting performance, application and workmanship standards. This includes:
- Compliance of each structured wiring system with site design and the requirements of all relevant rules, regulations and requirements
- Warranty on all passive communications cabling products
- Warranty on workmanship in accordance with all current standards including federal, state and association laws and ordinances
- Guarantee that all equipment installed meets the manufacturer’s specification for installation and warranty
- WILCOMM provides conditional warranty on the products installed by the company, with the support of the manufacturers of the materials
- Full training and documentation are provided to staff
Our Standards
In addition to the high standards of ethics, politeness and service which are
part of the management culture at WILCOMM, the company also complies
with the following industry guidelines and regulations:
- ACA Regulations
- Occupational Health and Safety Guidelines
- Environmental Regulations
- All relevant ISO, AS, NZS, TIA, EIA, IEEE
- Australian Building Codes
Quality Assurance
Total Customer Satisfaction
Our pledge is one of Total Customer Satisfaction. Each system we install is subject to an extensive quality assurance and test process analysis so we can deliver a defect-free system.
Continuous Improvement
Continuous improvement of our systems, services and processes is the driving force in all that we do. It begins with leadership, spans all disciplines, and is the responsibility of every individual in the company.
Integrity and Ethics
It is our goal to maintain the highest standards of honesty, integrity, and ethics in all aspects of our business with customers, suppliers, employees and partners.
Staff Education
As technology advances, so does the training of our staff. WILCOMM is committed to the ongoing education of its staff.
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