Wilcomm Security & Communications
177450C
A036505
410712174
ASIAL
How We Work
We ensure our clients are fully informed of their options and are able to choose the right system to suit their particular needs, based on product features and performance, budgetary requirements and future growth. Once a project has commenced, our highly trained and skilled staff work closely with our clients to ensure that they are kept abreast of progress at every stage of the project.
WILCOMM warrants the quality of its workmanship and stands ready to provide full customer and technical support, as well as providing conditional warranty on the products installed by the company with the support of the manufacturers. Our relationship with the major communications manufacturers means that we know what is happening in the industry and can confidently recommend the best and most cost-effective solution to each client’s needs.
Quality Assurance
Total Customer Satisfaction
Our pledge is one of Total Customer Satisfaction. Each system we install is subject to an extensive quality assurance and test process analysis so we can deliver a defect-free system.
Continuous Improvement
Continuous improvement of our systems, services and processes is the driving force in all that we do. It begins with leadership, spans all disciplines, and is the responsibility of every individual in the company.
Integrity and Ethics
It is our goal to maintain the highest standards of honesty, integrity, and ethics in all aspects of our business with customers, suppliers, employees and partners.
Staff Education
As technology advances, so does the training of our staff. WILCOMM is committed to the ongoing education of its staff.
Certified Installers
Warranties
Compliance of each structured wiring system with site design and the requirements of all relevant rules, regulations and requirements
Warranty on all passive communications cabling products
Warranty on workmanship in accordance with all current standards including federal, state and association laws and ordinances
Guarantee that all equipment installed meets the manufacturer’s specification for installation and warranty
WILCOMM provides conditional warranty on the products installed by the company, with the support of the manufacturers of the materials
Full training and documentation are provided to staff
Our Standards
- ACA Regulations
- Occupational Health and Safety Guidelines
- Environmental Regulations
- All relevant ISO, AS, NZS, TIA, EIA, IEEE
- Australian Building Codes
